Get in Touch With Us
Got a question about something you read here, spotted an error, or want to suggest a new sweepstakes casino for us to look at? This page explains the ways to reach the Sweepstakes Casinos team and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Write to us at [email protected] and a member of our editorial team will read your message personally. We do not rely on automated replies to close out enquiries — you will hear back from an actual person.
If you can, tell us upfront what your message is about. A quick line such as "correction," "operator suggestion," or "general question" helps us route it to the right person and get back to you sooner, rather than sitting in a general queue.
What We Can Help With
We cover new sweepstakes casinos, how the sweeps coins model works, and comparisons between operators offering welcome bundles and daily rewards. Here are the kinds of messages we most often receive:
- General questions about sweepstakes casinos — if you are unsure how Gold Coins and Sweepstakes Coins differ, how redemption works, or why availability changes by state, ask us and we will do our best to explain in plain terms.
- Corrections and updates — welcome offers, eligible states, and redemption terms at sweepstakes casinos change often. If you notice something on this site that looks outdated or doesn't match what an operator currently states on its own terms page, please flag it.
- Suggestions for coverage — if there's a new sweeps casino you think belongs on our radar, or a topic around social casino games you'd like us to explain, we're glad to hear it.
- Feedback on our reviews — whether our write-ups on operators like Crown Coins, SplashCoins, or others matched your own experience researching them, we take that input seriously when we revisit rankings.
- Responsible play concerns — if you or someone you know wants information on setting limits or stepping back from social casino play, mention this in your message and we will point you toward appropriate resources.
What We Cannot Do From This Page
We are an independent comparison site, not an operator. We can't access anyone's casino account, process a redemption, verify an ID, or issue a refund on a coin purchase. Those matters sit entirely with the platform in question — check the support or help section on the operator's own site, since only they can act on account-specific requests.
We also don't provide legal advice about whether a particular sweepstakes casino is permitted where you live. Laws on sweepstakes promotions vary by state and change over time, so if you have a specific legal question, it's worth checking the operator's terms and, where needed, consulting a qualified professional in your state.
What Happens After You Email Us
Once your message arrives, it's reviewed by someone on our editorial team. We aim to respond within a couple of working days, though during busier periods it may take a bit longer. If your message concerns a factual correction — an outdated offer, a state eligibility change, or a redemption term that has shifted — we'll look into it and update the relevant page where warranted.
We keep our listings and comparisons, including the ones covering non-GamStop casino options, under regular review, and reader feedback plays a real part in catching things we might otherwise miss.
Before You Write In
A few quick checks can save you time:
- If your question is about a specific welcome offer or redemption threshold, check the operator's own terms and conditions page first — details like minimum redemption amounts and identity verification requirements are set by each platform, not by us.
- If you're asking about eligibility, remember that no sweepstakes casino is available everywhere; some states restrict or exclude this model entirely, and operators can choose which states they serve.
- If you're reporting an error, a link or screenshot of what you saw helps us verify it faster.
We Read Every Message
Whether you're a long-time social casino player comparing daily reward programs or someone new to the sweeps coins model trying to understand how prize redemption actually works, your message matters to how we keep this site accurate. Thank you for reaching out — we look forward to hearing from you.