I Paid, Now What? All About Your Barefoot Spa Delivery

You’ve purchased a spa. Now what?

Key takeaways:

• Decide on the best location for your spa.
• Familiarize yourself with the external and internal parts of your unit as well as your Owner’s Manual. 
• Measure the area of your spa’s location.
• Schedule an appointment with an electrician.
• Prepare the spa’s location.
• Inform your neighbors you’ll be installing a spa.
• Consider making arrangements for young children and pets to be elsewhere on delivery day.

Congratulations! Your new spa is a purchase you and your family will enjoy for years. It will provide many benefits, including relaxation and health perks. It’s the lasting, soothing, recreational experience you’ve been searching for. 

Now that you’ve purchased your spa, we’ll tell you how to prepare for its delivery. We’ll walk you through the process from start to finish. Here is your guide for a seamless delivery process. 

1. When can I expect my spa?

We understand that you probably want your spa delivered as quickly as possible. Quite frankly, we don’t blame you! Delivery is normally between two and twelve weeks from the date of purchase. Times may vary based on production and delivery routes. Once we have a delivery window for your unit, we will contact you with a Welcome Call.

A Welcome Call is our confirmation process. During this call, we will:

• Confirm your payment and address
• Schedule the exact delivery date
• Clarify where you want your spa installed
• Answer your questions.

You are also welcome to call or email us at any time to get an update or ask questions. Simply call our Main Office at (804) 298-3950 or email us at delivery@barefootspas.com.

2. Pick your spa’s location

Depending on which model you bought, you may already have your spa’s perfect spot in mind. If not, decide the location before its arrival. It must be placed on a flat, sturdy surface that is built to code. If it is placed on an unlevel surface, the unit could distort, collapse, or crack. We recommend consulting a building inspector or licensed contractor before its placement. 

Plan for access to water and electrical hookups, too. You'll need both in case repairs are needed. If you are not sure where to put your spa, our handy guide can help you firm up your decision.

3. Read your owner’s manual

Before your spa arrives, familiarize yourself with the owner’s manual. You will want to understand the inner workings of your spa. You’ll also want to be able to identify its outer parts. Knowing your unit’s components will make regular maintenance easier for you.

You can easily download a PDF of your Owner’s Manual by simply visiting your Owner’s Club. You can also download your complete Warranty Packet from the same website. Please note that if you purchased your spa from us, you don’t have to register your model as we take care of that for you.

4. Measure your spa’s location

Before deciding on your spa’s destination, measure the location not once but twice! When measuring, take extra care that your unit will fit through tight spaces. These spaces include gates, walkways, or other tight areas our delivery drivers will have to navigate.

Be sure to consider any uneven terrain the delivery crew will have to navigate, also. Beware of potential hazards such as:

• Wet or muddy grass
• Slippery floors
• Stairs

Consider other hazards that can make bringing your spa in more difficult than it needs to be such as uneven terrain.

You’ll want the path for your spa’s delivery to be at least 42 inches wide with a clearance of at least 8 feet. Depending on your model, our crew may wheel your spa in using a special cart with it laying on its side. Plan to give our crew a lot of extra space.

5. Call your electrician

The delivery crew at Barefoot Spas is happy to install your spa in its final location. However, we do not complete the electrical hookup unless it is our 57LB model. Choose a licensed electrician who has experience working with spas to hardwire your unit once it’s delivered.

Depending on the size of your spa, you may need either a 110v or 220v dedicated hookup. You can coordinate your electrician’s arrival at the same time as the spa delivery or shortly after. Your electrician can work with our crew. The installation process will be much smoother. Plus, you’ll be soaking even faster!

6. Get your location ready

Our expert installation team can handle a wide variety of delivery requirements. Have your installation area completely free of debris and personal belongings. This will make everything run smoothly. Check to see if your delivery path is near tree branches, shrubs, or other foliage. If so, trim back any branches along the path. It will help keep our crew safe. It also reduces any possibility of damage to your unit.

7. Tell your neighbors

We recommend telling your neighbors when your spa is arriving. This isn’t just to brag or make them jealous of your new luxury!

It’s because the delivery vehicle is large and takes up space. Depending on your neighborhood, our crew may park the truck near or in front of your neighbor’s dwelling. 

Let them know ahead of time so they’re prepared. You might even consider inviting your neighbors over for a dip!

8. Consider daycare for pets and children

It might be best to have your children and pets away from the house during installation. Children are curious and might want to investigate what the crew is doing. It’s easy to get distracted during a spa delivery. A roaming child might go underfoot and cause an injury.

Your family dogs might also get in the way. Pets don’t understand what all the fuss is about. There will be plenty of strangers and unfamiliar equipment that may stress them out. And, pets are even more likely to get in the way, causing injury to themselves or the delivery crew.

A seamless delivery process from Barefoot Spas

Now that you’ve purchased a Barefoot spa, you’re on your way to a more relaxing, healthier lifestyle. Take a little time to follow the tips above and you’ll be streamlining the delivery process. Then, just sit back and relax. Once your spa arrives, you and your family will be enjoying all of the benefits a spa brings. 

Feel free to contact us if you have any questions while you wait.